Our Servico
MANTRA SERVICO is a web-based tool which is developed for customer support and it has the capability to generate and track a complaint regarding the devices supplied by Mantra. It also enables customer relation team to monitor the total number of complaints, received in particular regions to provide better support through deploying more resource in a particular region. This application allows the customers to register complaints and helps them to track the status of the same. It also provides regular updates on the raised ticket via mail to the customers.
Features:-
One click Call Request Tracking.
Database for each request.
Call request assigning region wise for resolutions.
Auto Escalation Request for not Attended/Resolved.
Regular update on each request by SMS/Mail.
Solution & Services
We are engaged in offering state-of-the-art Biometric Fingerprint Attendance Machine Maintenance Services to our clients across the country. Our services are highly preferred, as we ensure that the installed fingerprint device scans with precision and reduces the chances of mistake.
We are backed by a team of competent professionals who have years of experience in their domain and can address any complaint of the client. Widely popular, the Biometric Maintenance Services can be availed from us at reasonable charges.
Change is a constant feature of software development and every project has an objective to change something. A system or its parts are upgraded, fixed, or replaced, presumably to provide better or greater functionality, ease of use, reduction of operating expenses, etc. However, change is not universally existing and must be controlled in its introduction to a Support Business.
